Appointments & Questions

402.333.3847
New Clients Welcome!

Hospital Policies

Appointment Policy

To schedule a visit for your pet, please call us at 402-333-3847.

Appointments times are available beginning at 8:00 AM Monday – Saturday.

If your pet is scheduled for surgery or a procedure, your pet may be dropped off at 7:00 AM.

We will be closed on the following holidays: Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Thanksgiving, Memorial Day, Labor Day, 4th of July.

 

If your pet needs emergency care while we are closed for the holidays, please refer to:

 

VCA Midwest Veterinary Referral & Emergency Center
9706 Mockingbird Dr.,
Omaha, NE 68127
402-614-9000
Open 24/7!

 

Urgent Pet Care West
4257 S 144th St.,
Omaha, NE 68137
402-991-9444

 

Patient Arrival Policy

We understand that veterinary visits can be stressful. At Mobile Animal Clinic, we aim to create a comfortable and stress-free environment for everyone who walks through our door. For this reason, we ask that all pets arrive to their visit properly restrained with a leash or carrier. This will help ease the anxiety of being in an environment with new people and pets, as well as ensure the safety of everyone at our practice.

Please give us a heads up before you arrive if you think your pet may be experiencing kennel cough, parvovirus, or any other contagious condition. We will make special arrangements for your pet to prevent the spread of disease to other pets.

 

Payment Options

Payment is expected at the time services are rendered. We accept a wide range of payment options including cash, personal check, Visa, MasterCard, Discover, American Express, money orders, traveler’s checks, and CareCredit.

We understand that unforeseen medical expenses happen and can become a challenge in today’s economy. We want to make sure your pet always receives the care they need to be happy and healthy, which is why we now accept [CareCredit] as a form of payment. CareCredit is a personal line of credit for healthcare treatments and procedures for your entire family, including your pets! It works like a credit card but it has two advantages:

  1. It can only be used for healthcare services and you can get no interest* financing every time you use it. Simply pay your minimum monthly payment and pay off the entire balance by the end of your promotional period and you pay no interest.
  2. If you need more time to pay for your procedure, you can take advantage of their extended payment plans with low, fixed interest rates.